Customer Support
We provide customer support in multiple languages, catering to both B2B and B2C clients. Whether it's inbound or outbound calls, we leverage various communication channels such as phone, email, and chat. Our skilled staff ensures swift and appropriate responses to customer inquiries and requests, leading to improved customer satisfaction, higher retention rates, and an enhanced corporate image.
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Technical Support
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Customer Support
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Consulting
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CRM Solutions
Human Resources
We offer a wide range of solutions tailored to meet various HR needs, including managing various insurance plans, tracking paid time off, and handling employee benefits administration. Our staff is well-versed in federal and state-level laws and regulations, ensuring compliance and proficiency in payroll processing systems to provide optimal and accurate payroll and data management.
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Payroll assistance
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Payroll processing and attendance management
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Comprehensive recruitment support
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Employee benefits administration (401k, insurance)
BUSINESS PROCESS OUTSOURCING
CUSTOMER SUCCESS
By outsourcing back-office operations, you can focus your limited human resources on core tasks. This approach allows for cost and time reduction, addresses staffing shortages, and enhances overall operational efficiency. Customer satisfaction and success are our top priorities, and we value building long-term partnerships with our clients.
Accounting and General Affairs
Our team of accounting professionals, well-versed in US accounting standards, offers services tailored to your needs, ranging from daily data entry to monthly processing, year-end closing, and consolidation with the Japan headquarters. By outsourcing accounting tasks, you can achieve streamlined operations and cost reduction, allowing you to focus on core activities and maximize efficiency.
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General accounting tasks
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Monthly and annual closing
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Expense reimbursement processing (A/P processing, etc.)
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Comprehensive assistant tasks
